Karen Bozier

Service Improvement and Innovation Manager

Karen brings a wealth of knowledge, having 22 years of experience in Homelessness and Housing Service delivery, development and management of multiple programs:

  • Specialist Homelessness Service (providing support to families in crisis accommodation)
  • Crisis Housing
  • Transitional Housing
  • Long term Housing (incl, Seniors Housing, Disability Housing)
  • Affordable Housing
  • National Rental Affordability Scheme (NRAS)
  • Specialist Disability Accommodation (SDA)
  • Youth Housing/Semi-Independent Living (SILS)
  • Specialist Housing Programs (Drug Court, Mental Health, Acquired Brain Injury, Same House different Landlord, Share Housing, Refugee/Settlement Services)

Karen began her career with Churches of Christ Housing Services (Qld) in 2001, as a Housing Officer of a small not-for profit community housing association. Her knowledge grew with the Organisation’s growth from 100 to 1300 tenancies, becoming one of the first, and largest, registered Tier One Housing Providers in Queensland.

Karen progressed through frontline service delivery to Housing Operations Manager, and then Program Practice & Development Manager, with her expertise in housing programs, policy, legislation and compliance, and her passion to strive for best practice and continuous improvement, at both sector and organisation levels.

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Frances Paterson-Fleider

Chief Executive Officer
Frances brings to CHCA an exceptional depth of experience as a senior executive in the social housing industry.

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Andy Denniss

Andy Denniss

Chief Operations Officer
Andy has a social housing career dating back to 1994 in the UK and since 2009 in Australia.

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Terry Furphy

Terry Furphy

Chief Financial and Corporate Services Manager
Terry joined CHCA in October 2022 with the following qualifications: Bachelor of Accountancy, Chartered Accountant and Master of Business Administration (Finance).

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