Position title:Community Housing Officer (CHO)
Reports to:Community Housing Program Coordinator
Location:Alice Springs
Hours per week:38hrs / 7.6 hours per day
Position type:Full time
Salary band:Level 3 – Social, Community, Home Care and Disability Services Industry Award 2010 [MA000100]
Closes: 8:00am on Monday 20th June 2022
Position description:Click here to download the position description

Imagine a place where each day you can make a positive difference and help shape the future of Community Housing in central Australia. 



Due to an existing staff member relocating to Darwin an exciting opportunity has arisen for a  Community Housing Officer to join the small but dynamic team at Community Housing Central Australia (CHCA), an Aboriginal controlled, not-for-profit, Tier 2 registered community housing provider (CHP) based in Alice Springs, Northern Territory. 

Established by the Tangentyere Council in 2009, our mission is to improve people’s lives by  providing safe and affordable homes, with a key focus on addressing the housing challenges  faced by many Aboriginal people in the Northern Territory. CHCA currently manage circa 500  social and affordable homes including those in the Alice Springs Town Camps. 

The Community Housing Officer (CHO) has an important role acting as the face of CHCA, by providing direct housing tenancy and property management services to urban residents across  a range of community housing properties and programs. 

The aim of the CHO is to support tenants to sustain their tenancy by complying with their core  responsibilities under the Residential Tenancy Act (RTA). 

Essential Criteria: 

• Cultural Awareness – An awareness, understanding and sensitivity to Aboriginal culture and law in the Alice Spring context, and the ability and experience to communicate effectively with Aboriginal peoples. 

• Work Experience – Demonstrated work experience in tenancy  management, community housing or related housing/property or  community service roles that can demonstrate customer service,  organisational skills and work ethic. 

• People Skills – Demonstrated ability to effectively communicate and work with people and stakeholders from different backgrounds and life experiences, and with limited English or English as a second language. 

• Time Management Skills – Demonstrated time management skills and ability to prioritise and meet a demanding workload 

• Administrative Skills – Demonstrated data entry, reporting and administrativeskills. 

• Problem Solving – Demonstrated problem solving skills and analytical abilities. 

• Computer Skills – Experience with Microsoft Word, Excel and Outlook  applications.

In addition, it is a requirement of employment that you will currently have and provide: • NT Driver’s Licence 

• Police Check showing no prior relevant criminal history. 

• NT OCHRE Card or equivalent Child Protection clearance.  

• Up to date minimum three COVID Vaccinations 

This role will attract a competitive package including salary sacrifice with various packaging options, 6weeks annual leave, and the additional benefits associated with working for a Not for-Profit organisation within the Northern Territory. 

To apply, send your cover letter (addressing the essential criteria) and Resume for the attention  of Clive Rosewarne, Operations Manager at info@chca.org.au 

Applications close at 8:00am on Monday 20th June 2022.